Based on augmented reality, the interactive remote service app from TeamViewer AG is considered by Baumer hhs to be the ideal, real-time technical support tool for helping customers minimise machine downtime. Customers who want to take advantage of the added service can simply have their machine operators and technicians download the free TeamViewer Pilot app to their smartphones.
Baumer hhs is now using TeamViewer Pilot as yet another way of providing this kind of support efficiently and effectively. If it does, packaging manufacturers need instant assistance, particularly if they have Baumer hhs systems in multi-shift or even around-the-clock operation. But even reliable equipment can act up on occasion. Krefeld, 14 June 2021 – Baumer hhs’s industrial gluing and quality assurance equipment has earned a reputation worldwide for high reliability.
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